CATS in SPACE | OFFICIAL SITE WEBSTORE

Gift Card Policy

CATS in SPACE Webstore Gift Cards Terms & Conditions

Buying a Gift Card
Gift Cards are virtual products in email format.


When buying a Gift Card from the CiS Webstore, we will send an email with a code to the buyer's chosen email address. We do not take responsibility for incorrect entry of a receiver’s email address, so please make sure your ‘send to’ instructions are correct.

Redeeming a Gift Card
Gift Cards must be redeemed on https://webstore.catsinspace.co.uk/

Gift Cards cannot be redeemed towards CiS Business Services accounts.

Gift Cards must be redeemed in the currency chosen by the buyer.

There is no limit to the amount of Gift Cards that can be assigned to your account.

A Gift Card code is only tied to a user account when activated either in Your Account or in cart.

Gift Cards can be redeemed against any CiS product excluding Gift Cards.

Gift Cards can also be redeemed against the cost of shipping.

Gift Cards can be used to partially or fully contribute to a CiS purchase. Outstanding Gift Card value will remain in the account within which it was originally activated. If the Gift Card value does not cover the cart cost, additional payment methods must be used in order to complete the payment.

One or more Gift Cards can be redeemed against an order, the value of each Gift Card will be added up to a total Gift Card value.

Gift Cards value cannot be transferred to a cash value.

Gift Cards cannot be discounted

No discounts can be given on Gift Cards. This means that promo codes, and other CiS discounts cannot not be applied to Gift Cards.

Gift Cards can be used to buy discounted goods from the CiS webstore when available.

Gift Cards are valid for 12 months from purchase date - not date received if bought by someone else and posted at a later date.

 

Using your Gift Card

When making a purchase in our store, a customer can redeem the value of a Gift Card by entering its unique code at checkout. This code isn't case sensitive. A Webstore Gift Card holds a balance, which can be spent over more than one order. Gift Card balances are applied to the total value of an order which include taxes and shipping. 

When a customer redeems a CiS Webstore Gift Card, the checkout displays one of the following options:

  • If the balance available on the Gift Card is greater than or equal to the order total, then the customer can click 'Complete Order'.

  • If the balance available on the Gift Card is less than the order total, then the customer is prompted to choose a second payment method for the balance before placing the order.

  • For now, you must keep track of your CiS Gift Card credit. The CiS Webstore can let you know your balance if you lose track as long as you have your unique gift card code to hand. Just drop them a mail during office hours for a balance update. 
  • The webstore cannot credit you with your balance, no matter how small, it has to be used at the CiS Webstore.
    • Each CiS Gift Card is valid for 12 months from actual purchase date.