Terms and Conditions



1.1  What these terms cover. These are the terms and conditions which apply to the use of this website at "http://www.catsinspace.co.uk" www.catsinspace.co.uk (‘the Website’). By accessing this Website and/or placing an order, you agree to be bound by the following terms. The headings in these terms are included for convenience only and will not limit or otherwise affect these terms.
1.2  Why you should read them. Please read these terms carefully before you use the Website and/or submit your order to us. These terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you do not agree to these terms then you may not access the Website or place an order. If these terms are considered an offer, acceptance is expressly limited to these terms.
1.3 The Service. By visiting the Website and/or purchasing a product from us, you engage in our ‘Service’ and agree to be bound by these terms, which apply to all users of the Website, including without limitation users who are browsers, vendors, customers, merchants and/or contributors of content, regardless of whether or not you choose to register with us and/or place an order. We reserve the right to refuse Service to anyone for any reason and at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the Website through which the Service is provided, without express written permission by us.
1.4 Variation of terms.. We reserve the right to update, change or vary all or any part of these terms without notice to you and you are deemed to accept the version of the terms that was published on the Website at the time of your use of the Website and/or placing of an order. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of such changes. The most current version of the terms will be published on this page and will have a version number attributed to it.
1.5 Accuracy, completeness and timeliness of information. We are not responsible if information made available on this Website is not accurate, complete or current. The material on this Website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this Website is at your own risk.
1.6 Historical information. The Website may contain certain historical information, such as the listing of items that were for sale but which have sold out. Historical information necessarily is not current and is provided for your reference only. We reserve the right to modify the contents of the Website at any time, but we have no obligation to update any information on our Website. You agree that it is your responsibility to monitor the Website.

2.1  Who we are. We are 'Cats in Space', the trading name of Felicette Ltd a company registered in England and Wales. Our company registration number is 10438711 and our registered office is at 1st Floor Healthaid House, Marlborough Hill, Harrow, Middlesex, England, HA1 1UD. Throughout the Website, the terms “we”, “us” and “our” refer to Cats in Space.
2.2  How to contact us. You can contact us writing by email at "catsinspace1970@gmail.com" 
2.3  How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provide to us in your order.
2.4 Host. Our website is hosted via Shopify Inc, which provides us with the online e-commerce  business platform that allows us to sell our products to you all over the world.


3.1  How you place an order. Once you have progressed through our online checkout process, you are deemed to have placed an order with us and payment will be taken from the method of payment offered by you. As part of the process, you will be given the ability to check your order and to correct any errors. You agree to provide current, complete and accurate purchase and account information for all purchases made via the Website. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. We will send you an email acknowledgement to confirm the detail of your order – if any details are incorrect, please email us: catsinspace1970@gmail.com
3.2 How we will accept your order. Our acceptance of your order will take place when we dispatch your order. The purchase contract is made at that point, unless we have notified you that we do not accept your order or you have cancelled your order.
3.3  If we cannot accept your order. If we are unable to accept your order, we will inform you of this in writing and will refund you any payment made to the method of payment used to place the order. This might be because (but is not limited to) the product is out of stock, because of unexpected limits on our resources which we could not reasonably plan for, because we have identified an error in the price or description of the product or where your payment is not authorised.
3.4  Your order number. We will assign an order number to your order and you will be notified of this in your acknowledgement email. It will help us if you can tell us the order number whenever you contact us about your order.
3.5  We sell internationally. Our Website is available for use both within the UK and outside of the UK. Where placing an order from outside of the UK, we reserve the right to advise you of the appropriate postage costs (which may be more than those quoted for UK delivery and which must be paid before the dispatch of your order) and of any other matters, such as alternative delivery times, as may be applicable to your order and by placing your order, you accept that there may be variances to what we are offering to customers based within the UK. 

3.6 Illegal use. You may not use our products for any unauthorised or illegal purpose nor may you violate any laws by your use of the Website or purchasing any products.

3.7 Breach of terms. A breach of these terms by you will result in an immediate termination of your Service.

3.8 Right Not to Sell. We reserve the right to:
limit the sales of our products to any person, geographic region or jurisdiction;
refuse any order that you place with us;
in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made by you; and we reserve the right to limit or prohibit order that , in our sole judgment, appear to be placed by dealers, resellers or distributors.


4.1  Products may vary slightly from their pictures. The images of the products on our Website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device’s display of the colours accurately reflects the colour of the products. Your product may vary slightly from the images displayed on the Website.
4.2 Online Products. Certain products may be available exclusively online through the Website. These products may have limited quantities and are subject to return or exchange only according to our Returns Policy and these terms.
4.4 Clothing orders. It is not possible to return any garment of clothing ordered on the Website unless there is a defect in the print or the manufacturing of the product. Such orders are bespoke and when an order for a garment is placed, this order is in turn placed by us with the printing company, which binds us into a contract on your behalf. Once a garment is printed, it is not possible for us to refund or replace the garment, unless it is defective. We cannot accept returns for an incorrect size having been ordered or for two or more of the same items having been inadvertently ordered. The clothing available on the Website is ordered to your specification.
4.5 Clothing sizing. It is your responsibility to ensure that you order a garment that is an appropriate size. The sizing guide provided on the Website is generalised and we do advise that you consider carefully the size of the garment that you are purchasing, noting that the sizes stated refer to the size of the person the garment will fit and therefore you may need to order a larger size. We deal with standard manufacturer sizes and these may vary from manufacturer to manufacturer. We do endeavour to provide as much detail as we can regarding ‘fit’ to specify where e.g. a ‘regular’ or ‘skinny’ fit applies.
4.6 Recordings: By placing an order for any recording via the Website in any format, CD, vinyl or cassette or USB (or any other format that may be made available from time to time), you accept that:

4.6.1 by purchasing any of our recordings, such purchase is for your own personal use. You do not derive a licence or any other form of permission from us, in order to share the recording in the public domain, which would be in breach of UK copyright laws. You accept that by placing an order and receiving a recording, that such recording is provided for your own personal use and that we do not provide you with consent or licence to:
  • copy the recording;
  • issue copies of the recording to the public;
  • rent or lend the recording to the public;
  • perform, show or play the recording in public at a venue or via any radio show, TV show or any other such platform;
  • make a copy of all or part of a recording available on any social media platform, including (but not limited to) YouTube and/or Facebook and/or Twitter;
  • make the recording public by way of streaming or torrenting the recording;
  • make an adaptation of the recording or do any of the acts listed above in relation to an adaptation.

We do have a very clever team at our record company that are notified if the digital algorithm is triggered and will endeavour to track down any illegal sourcing and reproduction. 

4.6.2 The above list in clause 4.6.1 is not exhaustive and is relevant to whether it is the whole or a substantial part of the recording, either indirectly or directly.

4.6.3 The music and images that we make available to you by way of recordings is subject to strict copyright and intellectual property laws. In the event that we determine that there has been any breach of the supply of recordings provided to you, we shall take all steps available to us to recover all and any losses sustained by us, by your unauthorised publishing of the recording, to include a claim against you for (but not limited to) damages, losses and costs.

4.7 Pre-release orders:. From time to time the Website will offer you the ability to place a pre-release order for a recording prior to the commercial release date and in respect of which:

4.7.1 you acknowledge that by receiving a pre-release order copy of the recording that you are in a privileged position of hearing that recording before the commercial release of the recording. The offer to you of a pre-release order recording is strictly conditional upon the provisions set out in clause 4.6 above with regard to recordings generally and to ensure that the exclusivity of obtaining a pre-release order copy is maintained both for us and also the other customers who have the benefit of having ordered a pre-release order.

4.7.2 The provision to you of a pre-release order will be subject to our strict enforcement of the provisions of clause 4.6.3 in the event that we determine that you have made the pre-release order recording available to the public.

4.8 No warranty. We do not warrant that the quality of any products, service, information or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

5.1 Changes to orders. If you wish to make a change to the products you have ordered please contact us: catsinspace1970@gmail.com We cannot guarantee that we can accept a change to your order but will let you know if the change is possible, for example, if you have ordered the incorrect size garment and you contact us before the order has gone for printing or in all other circumstances if the product is yet to be dispatched. If it is possible, we will let you know about any changes to the price of the products, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change in order that you can make any increased payment that may be applicable.

5.2 Where we cannot accept a change to orders. We cannot always accept changes to orders and it is wholly in our discretion to accept a change in the order placed. For example, in the event that you have mistakenly ordered a duplicate item, there is no automatic right for us to change your order or to cancel an order; or (but not limited to) if you have ordered an incorrect size or colour of garment when the order has been placed with the manufacturer (this list is not exhaustive).


6.1  Minor changes to the products. We may change the products: (a)  to reflect changes in relevant laws and regulatory requirements in order to ensure that the order placed, meets with the relevant laws and regulatory requirements; and/or (b)  to implement minor technical adjustments and improvements.
6.2 Changes to Prices We may change the prices of products without notice: (a) due to third party price increases; and/or (b) at our absolute discretion.

6.3 Changes to the Service We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice to you at any time and shall not be liable to you for any modification, suspension or discontinuance of the Service.

6.4 Availability of products. We reserve the right to limit the quantities of any products or service that we offer at any time. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this Website is void where prohibited.


7.1  Availability. We cannot guarantee the permanent or continuous availability of all products on the Website. Information regarding availability is subject to change by us without notice and all orders are subject to availability at all times.
7.2 Delivery costs. The costs of delivery will be as displayed to you on our Website and are subject to change at our absolute discretion. International sales may be subject to increased delivery costs payable by you and that we will confirm to you upon receipt of your order.
7.3  When we will provide the products. During the order process we will let you know by email when we will provide the products to you.  We will deliver them to you on any specified date we agree, or if no date is specified, within 30 days after the day on which we accept your order, unless the products you have ordered are part of a pre order, in which case see 7.4.

7.4 Pre-order products. Where you order products that are stated on the Website to be part of a pre-order campaign, we will aim to ship your items as close to the release date as possible.
7.5  We are not responsible for delays outside our control. If our supply of the products is delayed by an event outside our control then we will contact you as soon as reasonably possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event. In the event that a delivery does not take place, we will arrange to redeliver those products at the earliest available opportunity.
7.6  Delivery address. You must provide a delivery address that will ensure your order to be delivered to a secure address and you should have reference to the [Shipping Policy].

7.7 If you are not at home when the products are delivered. If no one is available at your address to take delivery and the products cannot be posted through your letterbox, the courier service will leave you a note informing you of how to rearrange delivery or collect the products from a local depot. It is your responsibility to rearrange delivery or collect the products from a delivery depot. We are not responsible for any delay in delivery caused by the unavailability of someone to take delivery of the products. 

Any customs or import duties on goods exported outside the UK are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
7.8  When you become responsible for and own the products. Products will be your responsibility from the time we deliver the products to the address you gave us when placing the order and when a signature is provided to the delivery driver of acceptance of the package. It is your responsibility to ensure that where the delivery address specified by you is a communal area, office reception or other such location, that the products will reach you – we have no responsibility for the delivery of the products beyond a signature being provided by the person to whom the products are passed at the delivery address. You will own the products once we have received payment in full and the products have been delivered to you.  

7.9 Reasons we may suspend the supply of products to you. We may have to suspend the supply of a products to: (a)  deal with technical problems or make minor technical changes; and/or (b)  update the products to reflect changes in relevant laws and regulatory requirements.
7.10  Your rights if we suspend the supply of products. We will contact you in advance to tell you we will be suspending supply of the products, unless the problem is urgent or an emergency. You may contact us to end the contract for a products if we suspend it, or tell you we are going to suspend it, in each case for a period of more than one month and we will refund any sums you have paid in advance for the products in respect of the period after you end the contract.

8.1  Where to find the price for the products. The price of the products (which includes VAT) will be the price indicated on the Website and upon the order pages when you placed your order. We take all reasonable care to ensure that the price of the products advised to you is correct.  
8.2  When you must pay and how you must pay. We accept payment via our Shopify platform via debit or credit card or Google Pay and payment is required upon placing the order of the products. Payment information is always encrypted during transfer over the networks. You will be charged for your order upon your order being placed.

8.3 Payment from outside of UK. We accept payment from countries outside of the UK and the price paid will be subject to the conversion rates applied by your bank or credit card provider and which is outside of our control.


Please read the RETURNS POLICY and provisions below.

9.1  Exercising your right to change your mind (Consumer Contracts Regulations 2013). For most products bought online you have a legal right to change your mind within 14 days and receive a refund for the products, subject to 9.2 below. You have 14 days after the day you (or someone you nominate) receives the products, unless the products are split into several deliveries over different days. In this case you have until 14 days after the day you (or someone you nominate) receives the last delivery, to change your mind about the products.

9.2 When you don’t have the right to change your mind. You do not have a right to change your mind in respect of: (a) orders placed for Webstore Space Tees, Summer Collection Tees, Zoodies and Hoodies which are printed to order; and/or (b)  sealed audio or sealed video recordings, once these products are unsealed by you, save for where they are defective or damaged – see 9.3 below.

9.3 Defective or damaged products. If you wish to cancel the order due to receiving defective or damaged products, please notify us of the problem at the time of cancellation by email.   You may return such products for an exchange or refund within 14 days from the date that the products were delivered to you. If you notify us of your intended return within this time frame, we may in our sole discretion and following inspection of the products, authorise the exchange or where an exchange is not possible due to lack of stock, a refund. On the basis that we receive the products duly returned within the 14 day period, you will be entitled to an exchange but this is subject to the provisions below, relating to the type of products and the condition of the returned products.

9.4  Notification of cancellation. You must inform us of your decision to cancel, whether due to a change of mind or where the products are defective or damaged by email: catsinspace1970@gmail.com.

Please provide as much information as possible, including details such as order number, name, email address and any other relevant information.

9.5  Returning products after cancellation. If you cancel the contract following the delivery of the products, you must return them to us at your own cost and we strongly advise you to use a tracking mail service to ensure that the products reach us. We are not responsible for any products that are lost in transit. You must post the products back to us at the address that you will be notified of via the cancellation acknowledgement email. Please email us at catsinspace1970@gmail.com to obtain return details. You must return the products without undue delay and in any event within 14 days after the day of the cancellation notification.   Returns should not be sent back to the product manufacturer.

9.6 Condition of returned product. To be eligible for a return, your products must be unused and in the same condition that you received them. The products must also be in the original packaging where relevant. Our acceptance of a return is at our sole discretion in this regard and we reserve the right not to accept the return in the event that the products are returned in an inferior condition to when they were dispatched.

9.7 Sale Items. Our Returns Policy does not relate to ‘sale items’ which will not be refunded or exchanged on any account.

9.8 Overseas Orders. Where we authorise a return to be sent from outside of the UK, it must be sent with an explicit label stating ‘RETURNING UNSUITABLE ITEMS TO SENDER’. We will not accept parcels that incur a duty charge and please see our Shipping Policy regarding customs duties.

9.10 Where an exchange. If the products need to be exchanged for the same item, please email us at catsinspace1970@gmail.com and we will inspect the products once received and replace it by way of exchange where appropriate, such exchange being at our absolute discretion.


10.1  How we will refund you. Where relevant, we will refund you the price you paid for the products, by the method you used for payment. However, we may make deductions from the price, as described below.
10.2  Deductions from refunds. If you are exercising your right to change your mind, pursuant to clause 9.1, we may reduce your refund of the price (excluding delivery costs) to reflect any reduction in the value of the products, if this has been caused by your handling them in a way which would not be permitted in a shop and which will impact on our ability to resell the products.
10.3  When your refund will be made. Following cancellation and subject to 10.2, we will pay the refund:
(a) within 14 days of the date that you notified us to cancel your order pursuant to 9.1, where you have not received the products (and the products have not been dispatched to you) or;
(b) within 14 days of the day we receive the products you returned to us pursuant to 9.1, where you are in receipt of the products; or
(c) where the products were returned due to a defect (pursuant to 9.3), once we have confirmed the product defect or other problem, we will exchange the product with a replacement product, or where that is not possible due to lack of stock, we will provide a full refund within 30 days of the day we confirm to you via email that you are entitled to a refund for defective goods; or
(d) where the product is not what you ordered, we will pay the refund to you within 14 days of our receipt of the returned product.

11.1 We may end the contract if you break it. We may end the contract at any time by writing to you if you do not, within a reasonable time, allow us to deliver the products to you. If we end the contract, we will refund any money you have paid in advance for products we have not provided but we may deduct or charge you reasonable compensation for the net costs we will incur as a result of your breaking the contract and will not refund any monies where an order is for clothing.

11.2 Stock levels. We reserve the right to cancel the contract between us if, for example: (a) we have insufficient stock to deliver the products you have ordered, or; (b) one or more of the products you ordered was listed at an incorrect price. In such circumstance, we will notify you by email and will re-credit to your account any sum deducted by us from your credit or debit card as soon as possible.
12.1  How to tell us about problems. If you have any questions or complaints about the products, please contact us catsinspace1970@gmail.com
12.2  Summary of your legal rights. We are under a legal duty to supply products that are in conformity with this contract. Nothing in these terms will affect your legal rights.

13.1  We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen.
13.2  We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the products including the right to receive products which are: as described and match information we provided to you; for breach of any condition as to title or quiet enjoyment of or in relation to any products supplied by us; or in relation to any other liability, including any liabilities under sale of goods or supply of services legislation, that may not be applicable law be excluded. 

13.3  We are not liable for business losses. We only supply the products for domestic and private use. If you use the products for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will only use your personal information as set out in our PRIVACY POLICY.


15.1 Material transmitted to Website by you. Other than personally identifiable information, which is covered under the Privacy Policy:
15.1.1 any material you transmit or post to this Website will be considered non-confidential and non-proprietary. We will have no obligations with
respect to such material. We and our nominees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes. You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices; and
15.1.2 If, at our request, you send certain specific submissions (for example competition entries) or without a request from us you send creative
ideas, suggestions, proposals, plans or other materials, whether online, by email, by post or otherwise (collectively ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium and comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
15.1.3 You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other
personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility for any comments posted by you are any third-party.
15.2 Prohibited material. You are prohibited from posting or transmitting to or from this Website any material and we may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion:
(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; 
(b) for which you have not obtained all necessary licences and/or approvals; 
(c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or
(d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data). 
15.3 Misuse. You may not misuse the Website (including, without limitation, by hacking). 

15.4 We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of the above clauses.

16.1 Certain content, products and services available via our Service, may include materials from third parties. Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website and such use is entirely your responsibility and if you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk and we are not liable for any harm or damages related to the use of such third party websites and any issues arising from such use, should be directed to the third party. 

16.2 If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, the home page of this Website, and subject to the following conditions:

(a) you do not remove, distort or otherwise alter the size or appearance of the Cats in Space logos or associated materials; 
(b) you do not create a frame or any other browser or border environment around this Website;
(c) you do not in any way imply that we are endorsing any products or services other than our own;
(d) you do not misrepresent your relationship with us nor present any other false information about us; 
(e) you do not otherwise use any Cats in Space trade marks displayed on this Website without our express written permission;
(f) you do not link from a website that is not owned by you; and
(g) your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.
  We expressly reserve the right to revoke the right granted in this clause 16.2 for breach of these terms and to take any action we deem appropriate.

16.3 You shall fully indemnify us for any loss or damage we may suffer or incur as a result of your breach of clause 16.2.
17.1 We may provide you with access to third party tools over which we neither monitor nor have any control nor input and you acknowledge and agree that we provide access to such tools “as is “ and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We have no liability whatsoever arising from or relating to your use of optional third party tools.
17.2 Any use by you of optional tools offered through the Website is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third party provider(s).
17.3 We, may also, in the future, offer new service and /or features though the Website (including the release of new tools and resources). Such new features and/or service shall also be subject to these terms.
18.1 While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material. 

18.2 The material on this Website is provided 'as is' without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.
We will have no liability to you for any delay in delivering products you have ordered that is caused by any event or circumstance beyond our reasonable control (including, without limitation, accidents, extreme weather conditions, fire, explosion, flood, storm, earthquake, natural disaster, failure of telecommunications networks, inability to use transport networks, acts of God, terrorist attack, war, civil commotion, riots, strikes, lockouts and other industrial disputes, acts or restraints of Government, and imposition of restrictions on imports or exports).
20.1 Whilst we endeavour to ensure that this Website is available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period.
20.2 Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control. We may from time to time, remove the Service of indefinite period of time or cancel the Service at any time, without notice to you.
20.3 We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error free.
20.4 We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
20.5 You expressly agree that you use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, quality, fitness for a particular purpose, durability, title and non-infringement.
20.6 In no case shall Felicette Ltd, our directors, officers, employees, affiliate, agents, contractor, interns, suppliers, service providers or licensors be liable for any injury, loss, claim or any direct, indirect, incidental , punitive, special or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tor (including negligence), strict liability or otherwise arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Our liability shall be limited to eh maximum extent permitted by law.


21.1  We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.
21.2  You need our consent to transfer your rights to someone else.
21.3  Nobody else has any rights under this contract This contract is between you and us. No other person shall have any rights to enforce any of its terms.
21.4  If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
21.5  Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

21.6 Indemnification. You agree to indemnity defend and hold harmless Felicette Ltd and our affiliates, partners, officers, directors, agents, contactors, licensor, service prodders, suppliers, interns and employees, harmless from any claim or demand, including reasonable legal costs, made by any third party due to or arising out of your breach of these terms or the documents they incorporate by reference, or your violation of any law of the rights of a third party.

21.7 Termination. These terms are effective unless and until terminate by either you or us. You may terminate these terms and any time by notifying us that you no longer with to use our Service or when you cease using the Website. If in our sole judgement you fail, or we suspect that you have failed, to comply with any ter or provision of these terms, we may also terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

21.8 Entire Agreement. The terms and any policies posted by us on the Website or in respect of the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, either oral or written, between you and us (including but not limited to any prior versions of the terms). Any ambiguities in the interpretation of these terms shall not be construed against us.
21.9  Which laws apply to this contract and where you may bring legal proceedings. These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.
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